Do What Matters

In an uncertain environment, banks are being asked not only to successfully manage customer demand and put their people first but develop an agile and resilient operational model to allow them to adapt quickly to market changes. Cybersecurity is a CEO topic and banks need to rethink how they manage risk, compliance and complexity. Sustainability and climate risk management is not an optional extra: banks are under pressure to increase reporting transparency, create a greener portfolio and demonstrate a sustainability roadmap to a lower carbon footprint. The impact of the metaverse is yet another significant topic for bank boards to grapple with.